1.1. This offer is the official offer of the Contractor on the Service to conclude an Agreement for the provision of information services remotely (hereinafter referred to as the Agreement), and places the Public Offer on the official Internet service of the Contractor, on the page: https://traffny.com/en/public_offer (hereinafter - Offer).
1.2. The moment of full and unconditional acceptance by the Customer of the Contractor's Proposal (acceptance) to conclude an electronic contract is the fact that the Customer pays for the order on the terms of this Contract, on time and at the prices indicated on the Contractor's Internet service.
2. CONCEPTS AND DEFINITIONS
2.1. In this offer, unless the context requires otherwise, the following terms have the following meanings:
2.1.1. "Promotion service on behance.net, dribbble.com, artstation.com, deviantart.com (hereinafter referred to as the Service)" - a software product and user interfaces (traffny.com website and chat bots: t.me/behanсer_bot, t .me/dribbbles_bot, t.me/artstations_bot, t.me/deviantarts_bot), which is owned by the Contractor or another online platform that the Contractor will use in accordance with the relevant Agreement.
2.1.2. "Contractor" - a company providing services presented on the Service.
2.1.3. "Customer" - an individual who has entered into an Agreement with the Contractor on the terms and conditions set forth below.
2.1.4. "Order" - the choice of individual items from the list of services specified by the Customer when placing an order and making payment.
2.1.5. "Promotion" - increasing user traffic and their related actions: views, ratings, comments and subscriptions on online platforms: behance.net, dribbble.com, artstatation.com, deviantart.com
3. SUBJECT OF THE AGREEMENT
3.1. The subject of this Offer is the paid provision of information services to the Customer by Promotion by the Contractor in accordance with the terms of this Offer by providing information services for a fee paid by the Customer to the Contractor.
3.2. The cost of each type of Promotion service is set on the Contractor's Service. This agreement for the provision of Promotion services is considered concluded from the moment the funds are credited to the account of the Contractor.
3.3. Payments under this agreement are made by one of the methods offered to the Customer (for more details, see clause 6.5 of this Offer).
4. ORDER PROCEDURE
4.1. Informing about the details of the provision of Promotion services by the Contractor that are of interest to the Customer is carried out using the feedback form on the Service, as well as the Contractor's messenger t.me/sales_mema and the Customer's phone number, which is indicated when filling out the Feedback form on the Service.
4.2. The Contractor undertakes to provide the Customer with an information service of Promotion by increasing the traffic of users and their related actions, marks and comments on the behance.net online platform from the moment funds are received to the Contractor's account.
4.3. The Contractor provides Promotion services to the Customer, posted on the Service, upon completion of the service, the Contractor provides a report to the Customer, in graphic or text form, on the work done.
4.4. Types and methods of payment for each type of Promotion service are indicated on the Service, as well as in the Invoice sent to the Customer to pay for Promotion services.
4.5. In the event that within 2 working days at the address of the online portfolio specified by the Customer in the feedback form, for one reason or another, work on the Promotion has not begun, he must contact the Contractor's support service at: t.me/sales_mema.
4.6. This Offer has the force of an act on the provision of services. Acceptance is made without signing the relevant act.
5. RIGHTS AND OBLIGATIONS OF THE PARTIES
5.1. The Contractor undertakes to provide the Customer with round-the-clock access to the Service.
5.2. The Contractor in the process of providing the Promotion information service assumes the obligation to provide a report in text form to the Customer on the work done.
5.3. The Contractor is responsible for the storage and processing of the Customer's personal data, ensures the confidentiality of these data during their processing and uses them solely for the provision of high-quality services to the Customer (the current Privacy Policy is posted on the page at: https://traffny.com/en/privacy).
5.4. The Contractor guarantees the provision to the Customer of complete and reliable information about the service provided at his request.
5.5. The Contractor has the right to change the duration of the Promotion services and / or the terms of this Offer unilaterally without prior notice to the Customer by publishing these changes on the Site no later than 5 calendar days from the date of their introduction (acceptance).
5.6. The Contractor has the right to extend the deadlines for the performance of work by notifying the Customer thereof no later than one calendar day from the date of such decision, for a period not exceeding 30 calendar days.
5.7. The Customer is obliged to provide reliable information about himself in the process of filling out the feedback form on the Service, as well as by e-mail. The customer is responsible for the accuracy of such information.
5.8. The Contractor shall not be liable for non-provision (poor-quality provision) of the Promotion information service for reasons beyond the control of the Contractor (including due to failure to comply with clause 6.3 of this Offer).
5.9. The customer enjoys all the rights of a consumer in accordance with the current legislation of Ukraine, which regulates relations for the provision of services for a fee.
5.10. The customer, in the event of the provision of services of inadequate quality, has the right to exercise the rights provided for in Art. 8 of the Law of Ukraine "On Protection of Consumer Rights", only in cases where the violation of his rights occurred through the fault of the Contractor and when the specified circumstance is proved.
5.11. All claims regarding the quality of the information service provided by the Promotion must be sent by the Customer to the Contractor by e-mail hello@behancer.top. The term for consideration of the claim(s) of the Customer by the Contractor is 3 (three) business days (including claims containing a request for a refund) from the moment the claim is received by the Contractor, after which the Contractor makes one of the following decisions: 1) on disagreement with a claim and a refusal to return funds, or 2) consent to the claim and satisfaction of the request for a refund.
5.12. If the Contractor decides to return the funds, the funds are returned to the Customer by: crediting the Customer's account in the Privat24 payment systems, credit card, personal account or other details agreed by the parties. The parties unconditionally accept that the final decision on the method of refund remains in each case at the discretion of the Contractor.
6. PAYMENT PROCEDURE
6.1. Payment is due in full prior to commencement of work.
6.2. The date of commencement of the contract is the date of receipt of the amount of payment according to the tariffs given on the Service to the account of the Contractor from the Customer.
6.3. The parties undertake to comply with all the terms of this agreement and within its framework are not liable to third parties.
6.4. The cost of each tariff for the Work Package is set on the Contractor's Service.
6.5. Payments under this agreement are made by one of the methods offered to the Customer, including by clicking the "Pay" button in the invoice, which include:
- Payment by electronic money;
- Payment via Internet banking;
- Payment to the Contractor's account through a bank;
- In other ways by prior agreement with the Contractor.
7. RESPONSIBILITIES OF THE PARTIES
7.1. The Contractor and the Customer, taking into account the nature of the service provided, undertake, in the event of disputes and disagreements related to the provision of the Promotion information service, to apply the pre-trial procedure for resolving the dispute. If it is impossible to resolve the dispute out of court, the parties have the right to apply to the Ukrainian court.
7.2. For non-fulfillment or improper fulfillment of obligations under this Offer, the parties are liable in accordance with the legislation of Ukraine.
7.3. In the event of occurrence of force majeure circumstances, the parties are exempted from fulfilling the terms of this Agreement. For the purposes of this Agreement, force majeure means events of an extraordinary, unforeseen nature that exclude or objectively interfere with the execution of this Agreement, the occurrence of which the Parties could not foresee and prevent by reasonable means.
7.4. The parties shall make every effort to resolve any differences solely through negotiations.
8. OTHER TERMS
8.1. The Customer guarantees that all the terms of the Offer are clear to him and he accepts them unconditionally and in full, without any conditions, exceptions or reservations.
8.2. In the case that is not regulated by this Agreement, the Parties undertake to be guided by the norms established by the current legislation of Ukraine.
8.3. The Parties give each other consent to the processing and storage of personal data that become known to them in connection with the conclusion of this Agreement, to the extent that this is necessary in accordance with the requirements of the current legislation of Ukraine.